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Writer's pictureamelia margaret

How to Contact Facebook About a Problem That Arises?

Updated: Dec 16, 2022

Are you one of those Facebook account holders who are facing some unexpected arrival of problems while using Facebook services? Due to the occurrence of some problems with your account, you may not able to leverage the Facebook facilities. For that, you need to understand How to Contact Facebook about a Problem.



As we know that FB doesn’t offer live personal support by phone, and thus the only option to get in touch with the FB help center is; by email. Now the question is “How to Contact Facebook About a Problem” or “does FB have an email support facility”. Well, Yes! FB offers support through emails, but all you need is to perform a series of steps to reach the FB support department. So, go through the steps given below and report a problem to Facebook:


How to Email Facebook?


Step 1:

First, go to the Facebook log-in page and click “Account” from the top-right corner of the screen and a drop-down list will open for you.

Step 2:

Choose the “Help Center” option from the list. And, type a question that matches the problem you are facing with your FB account, in the “Enter a Keyword or Question” field.


Step 3:

On the next screen, look for the result that can answer your query or question. If there is no solution is available for you, type “contact Facebook” using the search bar placed at the top of the screen. You will get a list of contact options.


Step 4:

Again select a question that matches your problem and then read the piece of information provided by Facebook, for your respective issue. Then click the “Contact” or “Here” link to proceed.


Step 5:

Now, fill out the form you get, and hit the Submit form. Make sure to add the correct and active email address in the respective field. The team of FB will contact you with the same email address you have entered in the form.


List of FB Email Addresses:


In case you are looking for a complete list of Facebook complaint/support email addresses available to reach Fb for different product help and support, we have jotted down all the currently working email addresses that can help you reach a particular FB help team:


•Financial issues (problems, refund/repayment of Facebook credit): platformcs@support.facebook.com


•Stand for Press service / Facebook PR: press@fb.com


•For problems related to advertising: advertise@fb.com


•Problems related to intellectual property: ip@fb.com


•For the legal department: records@facebook.com et subpoena@facebook.com


•To ask for your personal data: datarequests@fb.com


•If you are a designer/artist/illustrator and want to show your creations for the stickers

marketplace and Facebook messenger chat: stickers@fb.com


This is how you can reach or complain to Facebook, but you may have to wait for hours to get a revert for your complaint. So, keep the patience to get support from the Facebook team.



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